This is where the ERP supplier has done their homework. You need an ERP, and you need one now. You start contacting the ERP providers on your list, and they all give you the sales pitch about what their system can do, over the other guys. How much you will save by going with their option, and explain how your business will be more efficient with their system in place. When you ask about help implementing the new ERP, this is where things get really, really expensive.
"A consultant...you say?"
There has to be a better way...
Support Costs included?
Cost per user?