Choosing an ERP system is not something you can do over night, and it isn't something you can stop thinking about once you have made your choice. Once you get on board with your new ERP System, you need to continue evaluating things like: Support Experience Cost of ownership Ease of use Consultant costs All of these factors play into your overall satisfaction with your current ERP solution. I am sure you can think of some other items to add to this list, but for now let's just focus on those areas above. Support Experience There are 3 key factors to how well your provider stacks up in this area, and it might just be the most important area in using an ERP, or any other software solution for that matter. We need to answer some questions to see if there is a hole in your current offering: Do they respond quickly when there is an issue that is affecting your business? Is their support affordable? Do they break their own published SLA rules often? If ...
Enterprise Resource Planning is one of the most sought after tools when running a business that has inventory, employees, vendors, and customers that all need to be tracked and organized. It is the top priority of any successful business to closely control these areas to reduce the loss while increasing the profits. This blog will examine all things related to managing your business and how an ERP fits into those needs.